Successful Leaders know the importance of establishing “rapport” with those they lead. When there is good rapport, leading others and working through conflicts is much more manageable. Too often during challenging times and particularly when there is an immediate crisis, a leader will fail to execute change successfully. Why? The leader failed to address avoidable misunderstandings and they failed to establish mutual trust.
However, the most prominent reason why leaders fail is because they do not have the proper rapport to lead effectively due to a “low degree of respect” for those they lead. The leader’s relationship with those they lead is one where there is very little or no respect for what each other is seeing, thinking or feeling.
Unfortunately in this situation, the leader knows too little about the very people they lead because they have not asked or made an inquiry of everyone’s concerns and opinions. Thus, “no one is reading from the same sheet of music per se.” If you look closely at a leader’s relationship that is built on little to no respect, you essential see a leader with no rapport with their people.
Proper rapport is primarily established and acknowledged with mutual RESPECT. When those we lead respect their leader, they tend to RESPOND to their leader mainly because the leader has given them mutual respect. Once respect is established, the leader is then given the necessary RESOURCES (skills, talents, effort, expertise, etc.) that are needed to accomplish the task at hand. Given a proper response and the required resources, RESULTS or desired progress is usually the outcome when faced with a major challenge. People offer their best work.
Here is what’s important to note , if a leader does not acknowledge the results or efforts rendered by those they lead by giving some form of RECOGNITION for a job well done or for the sincere effort that was made, those they lead will end up “feeling disrespected.” It is this feeling of disrespect that too often damages the rapport with a leader. Conversely, what does build rapport significantly is recognition of the efforts of those who chose to follow their leader, especially during challenging times.
So here are the 5 R’s that help a leader build RAPPORT instantly:
Understanding the progression fo these five attributes for establishing mutual rapport between a leader and those they lead will determine one’s ability to be a Successful Leader. When there is good rapport, leading others and working through conflicts is much more manageable, especially when the leader is leading others during uncertain times.
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Remember: “No Respect – No Rapport.”